Order, delivery and shipping costs
Telephone orders can be made from Monday to Thursday from 9am to 3pm on Friday from 9am to 1pm on +43 7246 8451 or by e-mail: firstname.lastname@example.org
You can pay by cash on delivery, by invoice or by PayPal. Invoices are payable within 10 days without deduction. Please understand that we deliver to new customers in advance or cash on delivery (+ additional costs).
Please indicate your first and last name, address, telephone number, e-mail address and date of birth when placing your order. Pay conveniently immediately by Paypal or invoice and payment slip, within 10 days (credit rating provided). Please understand that from an order worth 300.00 euros onwards, we only deliver by cash on delivery (+ additional costs) or ask for prepayment.
Postage and packaging costs
From an order worth 70.00 euros we deliver free house in Austria and Germany .
For orders below this value, our shipping costs are based on the ACTUAL POSTAGE see table *.
* exceptions will be extra indicated.
Flat rate of € 4.50 Flat rate of € 5.40
For shipments outside of Austria and Germany (separate costs for Switzerland and Liechtenstein), we charge the ACTUAL POSTAGE and is only possible on request.
The postage costs for shipments to Switzerland and Liechtenstein are as follows:
0-1 kg 12.50 Euro
1-4 kg 20.50 Euro
4-10 kg 30.50 Euro
10-17 kg 45.00 Euro
17-24 kg 60.00 Euro
24-30 kg 72.00 Euro
We ask for your understanding that for economic reasons, we have to set these limits
and that we charge PREPAYMENT for shipments outside of Austria and Germany.
Deliveries outside the EU may incur additional duties and fees.
We make every effort to ensure that you receive your delivery as soon as possible. Depending on the order, the average delivery time is 1 week. For very urgent orders, we have to charge an additional shared cost of 3.60 euros. No free delivery to DHL Pack-stations.
Please arrange in advance with us by phone call. We only take back sufficiently prepaid packages. Unfree consignments cannot be accepted.
Distance Trading Act, Revocation
For ordering via the Internet, the provisions of the Distance Trading Act apply (14-days right of withdrawal without giving reasons for Germany, 7-days right of withdrawal without giving reasons for Austria).
Our business hours
Monday to Thursday from 9am to 3pm Friday from 9am to 1pm and after an arrangement by phone call. Every Tuesday evening shopping from 4pm to 8pm.
Written orders, inquiries and returns should be directed to:
Maria Adam Natural Products
Au bei der Traun 44
A-4623 Gunskirchen, Austria
Tel. +43(0)7246/84 51Fax +43(0)7246/20168
UID ATU: 31969803
Raiffeisen bank Gunskirchen
IBAN: AT2434 129000 0002 2277
BLZ.: 34 129 BIC: RZOOAT2L129
Payment from other countries
Account information for payment from countries outside Germany and Austria:
Please only pay with IBAN and BIC.
IBAN: AT24 3412 9000 0002 2277
– If you live outside of Austria and Germany, you will be prompted by an invoice sent from us by e-mail.
– if you are a new customer
– if you exceed an order worth € 300.00.
All deliveries and services of Maria Adam Natural products GmbH in fulfillment of orders, which the customer has not given in connection with his commercial or independent professional activity, are based on these terms and conditions. Deviating and / or supplementary agreements require the explicit written consent of Maria Adam Natural products; this also applies to a waiver of the written form requirement.
The object of purchase or the goods remains our property until full payment of the purchase price and all associated costs and expenses. In the case of even partial default of payment, we are entitled to collect the goods without the consent of the buyer.
For contracts with merchants, legal persons under public law or special funds under public law, the exclusive place of jurisdiction for all legal disputes arising from the business relationship, including bill of exchange and check claims, shall be the registered office of the seller, Wels.
In the event of assertion of claims of any kind arising from copyright, competition law or trademark law matters, we request you to contact us immediately in order to avoid unnecessary litigation, warnings and costs. If claims of the above-mentioned type are claimed, we hereby already before a final legally binding clarification remedy, through which a possible risk of repetition is excluded binding. A still attending cost note of a lawyer’s warning without prior contact would then be rejected for failure to comply with a loss mitigation. In this sense, unnecessary or unjustified warnings and follow-up would be answered with a negative declaratory action.