Shipping & Returns, Cancellation

Order, delivery and shipping costs

Orders can be made by phone call from Monday to Thursday, from 9am to 3pm. Friday from 9am to 1pm on +43 7246 8451 or by e-mail:

Payment service

You can pay by cash on delivery, by invoice or PayPal. Invoices are payable within 10 days without deduction. Please understand that we deliver to new customers in advance or cash on delivery (+ additional costs).

Please indicate your first and last name, address, telephone number, e-mail address and date of birth when placing your order. Pay conveniently immediately via Paypal or by invoice and payment slip, within 10 days (credit rating provided). Please understand that from an order worth EUR 300.00 onwards, we only deliver by cash on delivery (+ additional costs) or ask for prepayment.

Postage and packaging costs

From an order worth 70.00 euros we deliver free house in Austria and Germany .
For orders below this order value, our shipping costs are based on the ACTUAL POSTAGE see table *.
* exceptions will be extra indicated.

gross gross
Package € 4,50 Package € 5,40

For shipments outside of Austria and Germany (separate costs for Switzerland and Liechtenstein), we charge the ACTUAL POSTAGE and is only possible on request.
The postage costs for shipments to Switzerland and Liechtenstein are as follows:

0-1 kg 12.50 Euro
1-4 kg 20.50 Euro
4-10 kg 30.50 Euro
10-17 kg 45.00 Euro
17-24 kg 60.00 Euro
24-30 kg 72.00 Euro

Order value

We ask for your understanding that for economic reasons, we have to set these limits
and that we charge PREPAYMENT for shipments outside of Austria and Germany.

Extra cost

Deliveries outside the EU may incur additional duties and fees.

Delivery service

We make every effort to ensure that you receive your delivery as soon as possible. Depending on the order, the average delivery time is 1 week. For very urgent orders, we have to charge an additional shared cost of 3.60 euros. No free delivery to DHL Pack-stations.

Returned goods

Please arrange in advance with us by phone call. We only take back sufficiently prepaid packages. Unfree consignments cannot be accepted.

Distance Trading Act, Revocation

For ordering via the Internet, the provisions of the Distance Trading Act apply (14-days right of withdrawal without giving reasons for Germany, 7-days right of withdrawal without giving reasons for Austria).

Our business hours

From Monday to Thursday from 09 to 15 o’clock Friday from 09 to 13 o’clock and after telephone agreement. Every Tuesday evening shopping from 4pm to 8pm.

Written orders, inquiries and returns should be directed to:

Maria Adam Natural Products
Au bei der Traun 44
A-4623 Gunskirchen, Austria
Tel. +43(0)7246/84 51

Fax +43(0)7246/20168
UID ATU: 31969803

Bank details for payments in Austria:
Raiffeisen bank Gunskirchen
Account No. : 222 77

IBAN: AT2434 129000 0002 2277
BLZ.: 34 129 BIC: RZOOAT2L129

Payment from other countries

Account information for payment from countries outside Germany and Austria:

Please only pay with IBAN and BIC.
IBAN: AT24 3412 9000 0002 2277

Advance payment

– If you live outside of Austria and Germany, you will be prompted by an invoice sent from us by e-mail.
– if you are a new customer
– if you exceed an order worth € 300.00.


All deliveries and services of Maria Adam Natural products GmbH in fulfillment of orders, which the customer has not given in connection with his commercial or independent professional activity, are based on these terms and conditions. Deviating and / or supplementary agreements require the explicit written consent of Maria Adam Natural products; this also applies to a waiver of the written form requirement.

Purchased item

The object of purchase or the goods remains our property until full payment of the purchase price and all associated costs and expenses. In the case of even partial default of payment, we are entitled to collect the goods without the consent of the buyer.


For contracts with merchants, legal persons under public law or special funds under public law, the exclusive place of jurisdiction for all legal disputes arising from the business relationship, including bill of exchange and check claims, shall be the registered office of the seller, Wels.

Terms and conditions for download


You have the right to free information, correction, blocking and deletion of your stored data at any time. Please contact or send us your request by mail or fax.

Copyrights and links

The further use and / or duplication of all or individual contents as well as the illustration in pressure types of any kind and use of commercial kind require a written permission. Links to these pages are permitted and welcome and do not require approval unless they are presented in frames.
For all links leading to external sites, the respective operator / webmaster of the respective site is solely responsible. The operators of the homepage can under no circumstances be held responsible and dissociate themselves clearly from all contents to which these links refer. Errors, typographical and printing errors as well as possible production-related colour and weight deviations reserved.

No warning without contact

In the event of assertion of claims of any kind arising from copyright, competition law or trademark law matters, we request you to contact us immediately in order to avoid unnecessary litigation, warnings and costs.I If claims of the above-mentioned type are claimed, we hereby already before a final legally binding clarification remedy, through which a possible risk of repetition is excluded binding. A still attending cost note of a lawyer’s warning without prior contact would then be rejected for failure to comply with a loss mitigation. In this sense, unnecessary or unjustified warnings and follow-up would be answered with a negative declaratory action.


Liability for content The contents of our pages were created with great care. For the accuracy, completeness and timeliness of the contents, however, we can not guarantee. As a service provider we are in accordance with § 6 Abs.1 MDStV and § 8 Abs.1 TDG is responsible for its own content on these pages under the general laws. However, service providers are under no obligation to monitor the third-party information provided or stored by them or to investigate circumstances that indicate unlawful activity. Obligations to remove or block the use of information under general law remain unaffected. However, liability in this regard is only possible from the moment of knowledge of a specific infringement. If we become aware of such violations, we will remove this content immediately.


In our Internet shop, the cookies store information about your customer data that can then be accessed on your next visit. The data stored in a cookie will make it unnecessary for you to fill out the forms repeatedly.

Google Analytics

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Company name:
Maria Adam Natural Products

Au bei der Traun 44
4623 Gunskirchen AUSTRIA
Tel.: 072 46 / 84 51
Fax: 072 46 / 20 168

Court of jurisdiction Wels
ATU UID Nr. 31969803

IBAN: AT24 3412 9000 0002 2277